Lori was excellent organizing the work needed for my car and the mechanic team as always did an impeccable work.There is not place like Germain Lexus for quality and prompt work
Recently leased my 5th vehicle from Germain Lexus of Naples. I live in cape Coral and it's a 45 minute drive so all of my leasing and maintenance experiences have been worth the travel. Carmen Maiorano was my leasing consultant and provided excellent customer service during the lease transaction, vehicle delivery and subsequent follow-up. I highly recommend Germain Lexus of Naples. Their entire staff is very professional and accomodating.
Chuck is always courteous, helpful and not pushy during this Tedious process. He steps back to let us talk, and think about The vehicles we are considering.
Germain Lexus takes customer service to another level. They make you feel like part of their family when you walk in the door. Anything you need, they are happy to help. Awesome experience here every time!
Jackson Kirby always keeps me informed as to the progress of my car while it is being serviced. He has been willing to listen to my concerns, gets the answer to those concerns.
Always super service from Dave McKinney. He is on top of service issues every time and does it with a great personality. Enjoy working with Dave on my auto needs. Phil B.
I have been coming to Germain Lexus for 20 years and have always found the experience to be Professional, Efficient and fairly Priced. I generally deal with Danny Rusinik who has always been very responsive to my calls and arranges for my service to be superior. I have nothing but great things to say about this dealership and in particular, Mr. Rusinik. Great effort....thanks!!!
Jackson Kirby was great!
Leave Us A Review