Customer Testimonials

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Cars Apr 3, 2020
 

Buying a car from Lu was a wonderful experience at Germain Lexus of Naples. Excellent Sales Professional who followed-up and found the car that I was looking to purchase

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Cars Apr 3, 2020
 

Thank you so much Zach, Matt and Greg- you made my lease for new 2020 NX 300 great experience and your TLC just made my day!

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DealerRater Apr 2, 2020
 

Paul Berggren was terrific. He answered every question we had during the buying process plus went over car features with us on two occasions after the sale. Germain runs a very impressive dealership. I don't know what else they could do to take special care of their customers. Everyone is so helpful.

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Cars Apr 1, 2020
 

This dealership has the best customer service in the industry. Danny Rusinik has been my service advisor for over 5 years, and I couldn’t be more pleased with his professionalism and customer service.

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Edmunds Mar 20, 2020
 

Lu Gani is the ultimate salesperson who sincerely ensues that the customer’s welfare comes first. He consistently recommended selections for our new car purchase that benefited us and not the dealership or himself. He is honest, of high moral character, and a pleasure to deal with

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Google Mar 19, 2020
 

Lu was very knowledgeable and helpful in guiding us through our purchase.We enjoyed working with him.

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Google Mar 18, 2020
 

If you are looking for a pre-owned Lexus, call Jeff or Armando. I bought a 2007 Lexus IS 250 from these guys. It was a great experience and the car is as represented. Treated me like I was one of the high-end customers. Honest, fair and equitable. Go here.

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Google Mar 18, 2020
 

The service was excellent. Beverly Coppola is an asset to your company..She was very professional and courteous. You are very lucky to have her.

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Google Mar 16, 2020
 

Yesterday, I drove about 4 hours to Germain Lexus of Naples to get a 2017 IS 200t F Sport, white with red interior, which was the only *lexus certified* one I could find within 200 miles of me. My usual experience at car dealerships are pushy salesmen trying to get you into something you really don’t even want or can afford, Germain was a whole other world. I was working with Paul Berggren who was honest, genuine, and pretty accommodating to what I was looking for and the *reasonable* budget I had set.. not pushy at all. It was a very pleasant ...

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Edmunds Mar 14, 2020
 

My Service Advisor, John McCloskey, is terrific. He is very responsive and sensitive to my needs. I have no hesitation in recommending John to anyone.

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