Customer Testimonials

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Cars Nov 22, 2020
 

Krystel Rutland and her colleagues at Germain Lexus of Naples went well beyond the call of duty to help me identify and purchase a pre - owned car . The culture at Germain is very professional and customer focused . I highly recommend visiting Krystel at Germain if considering a new or used vehicle

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Google Nov 21, 2020
 

I've had an ongoing issue with my car and connecting it to the right apps on my phone. Amando Tovar and John Azarow were both extremely helpful in rectifying this issue for me. They and the rest of the Germain Lexus staff are beyond professional, courteous, and diligent in their work. I couldn't be happier with the service I've received, and certainly will recommend them to others!David Magnante

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Google Nov 20, 2020
 

Beverly was extremely professional and helpful.Would recommend her for employee of the month!!!! She has always taken the extra step to make my experience stress free. Her friendliness and caring personality is truly appreciated. How many people can say they don't mind going in for service? Thanks to Beverly, I can make that statement....

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Google Nov 20, 2020
 

Beverly is very pleasant and efficient. The service process is painless. Everything on time and fast enough that I didn’t need a loaner. Thanks Beverly and the service team at Germaine.

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Google Nov 20, 2020
 
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Google Nov 20, 2020
 

Dan Rusinik was our service rep. We ask for him every time we need service. He does a fantastic job. Germain is fortunate to have him in their employ.

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Google Nov 18, 2020
 

I purchased a 2015 Lexus RCF after work last Tuesday and i has the pleasure of working with Paul Bergseen. He was extremely professional, friendly and patient and most of all knowledgeable. He made my experience fun and fast and I couldn’t have asked for a better car buying experience. And I have all the same to say about Jerod Kessler my business manager who made my experience smooth and enjoyable. If your in the market for a new or used car ask for paulie!

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Google Nov 17, 2020
 

I am SO happy with my service advisor, Beverly Coppola, that I am trapped into owning a Lexus for life! Thank goodness I love Lexus!!! Will not do business with any other dealership in Naples- where Beverly is so am I. She rocks!!!

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Cars Nov 17, 2020
 

Germain Lexus goes above and beyond every time I bring my car in! The service department delivers top service. I feel safe after service here.

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DealerRater Nov 17, 2020
 

Simply amazed at the customer service and dedication, my sales person Krystal delivered the gorgeous preowned Lexus on her personal time. The entire process was smooth and we will recommend GERMAIN Lexus.

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